Product / Concept

AI Voice Receptionist

Phone conversations that collect structured data and write back to a CRM.

VapiTwilioDeepgramn8nSupabase/PostgreSQLCalendar APIsAI APIs

The situation

A conversational AI receptionist for appointment-related workflows, collects caller information, answers approved knowledge-base questions, and writes structured data into a CRM.

The problem

Reception teams repeatedly handle appointment requests, basic clinic questions and patient information collection, consuming staff time on repetitive calls.

What we built

Combines voice AI, telephony, speech recognition, automation and a database so conversations become structured CRM events rather than isolated calls.

What the system does

Natural voice conversation over phone lines
Knowledge-base-constrained Q&A
Structured CRM write-back per call
Calendar-integrated appointment scheduling

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