The situation
A healthcare-focused multi-tenant SaaS bringing patient management, appointments, insurance information, billing/RCM workflows, communications and AI-assisted reception into one web platform.
All case studies
Product / Internal Build
Medicall: Healthcare CRM & Billing Automation
Multi-tenant clinic CRM with intake, appointments, RCM, and AI reception.
Supabase / PostgreSQLReact / Next.jsVapiTwilion8nAI APIsREST APIs
The problem
Clinic operations fragment across intake forms, appointments, patient records, billing tasks, insurance information and communication channels, forcing staff to work across disconnected tools.
What we built
A role-based healthcare CRM covering clinic, doctor, receptionist, billing, patient and administrative workflows, digital patient intake, centralized records, appointment management, insurance workflows, billing/claims processes and AI receptionist integration.
What the system does
- Role-based access for clinic, doctor, receptionist, billing and admin users
- Digital patient intake and centralized records
- Appointment management with insurance workflows
- Billing / claims (RCM) processing
- AI receptionist integration for call handling
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Read case study AI Voice ReceptionistProduct / Concept
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Phone conversations that collect structured data and write back to a CRM.
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Read case study