Free 30-minute systems call, we’ll tell you what to build first. Book it

Services

Seven things we build. Each one removes a specific bottleneck.

For each: the problem it solves, what we build, when it’s the right call, exactly what you get, and the case studies that prove it. Not sure which you need? Book the call and we’ll tell you.

01 · Custom Software & CRM Development

Software shaped around how your team actually works.

Off-the-shelf CRMs force clinics, trades, and B2B teams into someone else’s data model. We build the one that fits yours, then connect it to the phones, payments, and messaging you already use.

The problem

Operations end up spread across a CRM that half-fits, a spreadsheet that fills the gaps, and a group chat that holds the truth. Staff re-type data, managers don’t trust reports, and every new hire learns the workarounds instead of the process.

What we build

We start with your real entities, patients, jobs, quotes, claims, accounts, and design the data model around them. Then we build the web application, role-based permissions, APIs, and integrations on top. Mobile when field staff need it. Multi-tenant when you plan to sell it.

  • Full-Stack Development
  • API Design
  • Microservices Architecture
  • Mobile Applications
  • Custom CRM Systems

When to choose this

  • Your operation runs across three or more disconnected tools
  • Front desk, operations, and billing each need a different view of the same record
  • You need telephony, payments, or WhatsApp inside the system, not bolted on
  • You are building a product to sell, not just a tool to use

What you get

  1. 01Data model and architecture document
  2. 02Role-based web application (Next.js, PostgreSQL)
  3. 03REST APIs and third-party integrations
  4. 04Admin, reporting, and audit trail
  5. 05Deployment, handover, and support window

02 · AI Automation & Workflows

Repetitive operations, replaced with reliable automations.

If a task happens twenty times a week and follows rules, it should not need a person. We map the workflow, build it with retries and logging, and give you an escalation path for the cases that genuinely need judgment.

The problem

Invoices get re-typed. Leads sit in inboxes over the weekend. Follow-ups depend on who remembered. None of it is hard work, it is predictable work, which is exactly why it keeps falling through.

What we build

We document the workflow end to end, then implement it in n8n or code: triggers, transformations, AI steps where classification or drafting is needed, and human-in-the-loop checkpoints where it isn’t safe to automate. Every run is logged. Every failure notifies someone.

  • Process Automation
  • Intelligent Workflows
  • n8n Development
  • WhatsApp/Email Automation
  • Invoice & Document Automation

When to choose this

  • A task repeats 20+ times a week and follows clear rules
  • Two systems need to talk and currently do it via copy-paste
  • Response time on inbound messages depends on who is online
  • You want an audit trail, not a black box

What you get

  1. 01Workflow map with owners and failure modes
  2. 02n8n or code-based automations with retries
  3. 03AI classification / drafting steps where they earn their place
  4. 04Monitoring, alerting, and run history
  5. 05Runbook your team can operate without us

03 · AI Voice & Chat Agents

Reception that answers, qualifies, and writes it down.

Missed calls and slow first replies lose your highest-intent customers. We build voice and chat agents constrained to your approved knowledge, connected to your calendar, and logging every conversation as structured data.

The problem

Reception teams handle the same appointment requests and basic questions all day. Generic chatbots make it worse, they answer confidently and wrong. Scripts don’t scale past one good employee.

What we build

Vapi and Twilio for voice, Deepgram for speech, retrieval-based chat trained only on your content. Each agent is limited to a knowledge base you approve, books into your real calendar, and turns every call or chat into a CRM event: who, what they wanted, what happened next, what to follow up.

  • Custom AI Chatbots (RAG-based)
  • AI Voice Receptionists
  • Conversational AI Integration

When to choose this

  • You miss calls outside hours or during peaks, and those callers don’t leave voicemail
  • Your team answers the same 15 questions all day
  • Appointment booking is the primary conversion
  • You need the conversation logged, not just answered

What you get

  1. 01Knowledge base and guardrails you sign off on
  2. 02Voice agent (Vapi + Twilio) or chat agent embedded on your site
  3. 03Calendar and CRM write-back
  4. 04Escalation to a human with full context
  5. 05Call and chat transcripts with structured summaries

04 · Database Reactivation & Lead Generation

Your old leads are the cheapest pipeline you own.

Most businesses sit on hundreds of quotes and inquiries that went silent. We reactivate them with structured sequences, and build deduplicated prospect datasets from GMB and the web for outbound that gets replies.

The problem

New-lead costs keep rising while a spreadsheet of past inquiries gathers dust. Outbound, when it happens, runs on scraped lists full of duplicates and dead numbers.

What we build

We segment dormant contacts by what they asked for and when, write the reactivation sequences, and run them over WhatsApp, SMS, and email with replies routed to your team. For new pipeline: targeted GMB and web scraping into clean, enriched, deduplicated datasets, then outbound sequencing with tracking.

  • Dormant lead reactivation
  • GMB/web scraping
  • Structured prospect datasets
  • Outbound sequencing

When to choose this

  • You have 200+ past inquiries nobody has contacted in six months
  • Your outbound list is a purchased CSV of unknown quality
  • Reply handling is manual and slow
  • You sell a high-value service where one booked call matters

What you get

  1. 01Segmented, cleaned contact database
  2. 02Reactivation sequences (WhatsApp, SMS, email)
  3. 03Prospect dataset pipeline with enrichment and dedupe
  4. 04Outbound sequencing with reply routing
  5. 05Weekly pipeline report

05 · Cloud & DevOps

Infrastructure you can deploy, observe, and trust.

A product that only deploys from one laptop is a liability. So is one with no logs when it fails at 2 a.m. We set up the pipelines, environments, and monitoring so shipping is routine and failures are visible.

The problem

Deployments are manual and scary. Staging doesn’t match production. Secrets live in a chat thread. When something breaks, the first hour is spent finding out what.

What we build

Infrastructure as Code from day one. Container hosting sized to the workload: Kubernetes where it earns its complexity, lean managed services where it doesn’t. CI/CD with preview environments, automated backups, centralized logs, alerting, and access hardening.

  • AWS, Azure, GCP
  • Kubernetes & Docker
  • CI/CD Pipelines
  • Infrastructure as Code
  • Security hardening

When to choose this

  • Releases depend on one person and one machine
  • You have no clear picture of what is running or what it costs
  • Compliance or clients are asking about backups and access control
  • You are moving from a prototype to paying customers

What you get

  1. 01Infrastructure as Code (Terraform / IaC)
  2. 02CI/CD pipelines with preview environments
  3. 03Monitoring, logging, and alerting
  4. 04Backup and recovery plan
  5. 05Access and secrets hardening

06 · Web Development & UI/UX

Service sites built to be found, and to convert.

Most service-business sites look finished and convert nothing: no clear category paths, no local intent, no request flow that works on a phone. We build the information architecture first, then the site around it.

The problem

Visitors arrive with a specific need, a document, a location, a service, and hit a generic homepage. They leave. The site ranks for the company name and nothing else.

What we build

Discovery on how customers actually search, then an information architecture organized around services and locations. SEO content structure, fast Next.js builds, accessible UI, and lead-capture flows tested at 375px before desktop. For products: design systems and interfaces that match real workflows, not a SaaS template.

  • Web Application Development
  • UI/UX Design
  • SEO-oriented builds

When to choose this

  • Customers find you by searching for a service plus a place
  • Your current site has one contact form and no category pages
  • Mobile traffic is most of your traffic and converts worst
  • You are launching a product and the UI has to earn trust fast

What you get

  1. 01Information architecture and sitemap
  2. 02SEO content structure and metadata
  3. 03Next.js build with Core Web Vitals budget
  4. 04Lead-capture and request flows
  5. 05Analytics and conversion tracking

07 · IT Consulting & Data Engineering

The plan before the build, and the people to execute it.

Teams usually know something must change but not what to build first, what to buy, or what to retire. We run structured discovery, review what you have, and hand you a phased roadmap with costs, then staff it if you want us to.

The problem

Decisions get made by whichever vendor pitched last. Reports come from three exports and a pivot table. Engineering capacity is the bottleneck but hiring takes months.

What we build

Architecture review of current systems, a technology roadmap sequenced by risk and value, and data engineering, pipelines, warehousing, and dashboards, so reporting is trusted rather than argued about. Team augmentation puts Rodexco engineers inside your team when you need capacity, not a vendor relationship.

  • Digital Strategy
  • Technology Roadmaps
  • Architecture Review
  • Team Augmentation
  • Data Analytics & Engineering

When to choose this

  • You are deciding between build, buy, and integrate
  • Leadership does not trust the numbers in the dashboard
  • You need senior engineers for a quarter, not a permanent hire
  • A legacy system needs a plan, not a rewrite next Monday

What you get

  1. 01Architecture review and findings
  2. 02Phased technology roadmap with estimates
  3. 03Data pipelines and reporting layer
  4. 04Embedded engineers on a defined cadence
  5. 05Decision memos your leadership can act on

Free 30-minute call

Tell us the bottleneck. We’ll tell you what to build first.

A free 30-minute call with a founder. You describe the operation; we say whether it needs a CRM, an agent, an automation, or a website, and send a written plan if it does.

If we’re not the right fit, we’ll tell you who is. Reply within one business day.